Shipping policy
1. Shipping time
Current processing time for all orders is 3-4 business days to deliver to logistics company.
Once your order has shipped, you will receive a tracking email and you can also track your shipment in the Account section on the website!
On occasions where severe weather prevents logistics company from being able to pick up packages, we will put a notice on the homepage and post on social media to inform our customers of shipping delays.
2. Free shipping condition
We offer free shipping discounts to various regions. Please refer to the following table or checkout page.
If you do not find your location below, please feel free to email us (hello@thewaxcan.com).
Region | Free shipping for order over (Hong Kong Dollars) |
Hong Kong, Macau | HKD 350 |
Mainland China, Taiwan | HKD 400 |
Singapore, Japan, Thailand, Malaysia | HKD 500 |
United Kingdom, United States | HKD 900 |