Shipping policy

1. Shipping time

Current processing time for all orders is 3-4 business days to deliver to logistics company. 

Once your order has shipped, you will receive a tracking email and you can also track your shipment in the Account section on the website!

On occasions where severe weather prevents logistics company from being able to pick up packages, we will put a notice on the homepage and post on social media to inform our customers of shipping delays.

2. Free shipping condition

We offer free shipping discounts to various regions. Please refer to the following table or checkout page.

If you do not find your location below, please feel free to email us (hello@thewaxcan.com).

Region	Free shipping for order over (Hong Kong Dollars)
Hong Kong, Macau	HKD 350
Mainland China, Taiwan	HKD 400
Singapore, Japan, Thailand, Malaysia	HKD 500
United Kingdom, United States	HKD 900